As soon as Queenswear has shipped to the shipping company you used, the title and risk of loss for all products you order pass to you.

Subject to Product Purchase

In an ongoing effort to make their customers' purchasing experience enjoyable, Queenswear provides their customers with the necessary hassle-free solutions and guidance. These facilities are tailored in several ways and are only concerned with the consumer's problems and demands after buying the goods.

Product Returns Policy

The website has tailored a few requirements for client goods returns. Our standards are based on faulty goods, incorrect product information, incorrect delivery addresses, and insufficient packaging. You may use this policy if any of the requirements above apply to your situation. Also, the immediate need to take advantage of this policy is that the goods must be returned within 48 hours concerning the acknowledged delivery time and in an unused condition.

Shipping and handling

Our shipment team needs some limitations to handle the reverse-shipment procedure. You cannot be informed of the precise time frame because it is up to the shipment crew. Also, the website is not responsible for any such delivery delays. 

Shipping 

It is important to note that at Queenswear, we offer free shipping, but orders that are under a specific value or those requiring delivery over long distances may incur additional shipping fees. Our domestic shipping usually takes about three to eight days to arrive at the destination. Once dispatched, we will promptly notify you via email for your reference. After signing in to your account on our website, you can track the progress of your order by visiting the "Profile" section.

Shipping Overseas

Our range of services includes international shipping as well. The delivery timeframe for packages dispatched through our shipment service usually varies from seven to fourteen days. It's worth noting that customs fees or taxes may also apply depending on your location. It is advisable to verify with the relevant authorities in your region before making a purchase.

Orders Can Be Split

If multiple items are in your order, we may split the shipment into various parts for faster fulfillment without charging any supplementary fees.

Exchange Procedure

We hope you'll adore every item you buy from Queenswear.in. However, if you're not satisfied with an item, we'll exchange it if you let us know within 48 hours of getting it by emailing sectormarkitsolutionpvtlimited@gmail.com / info@queenswear.in. Within two days of delivery, you return it to us in its original packaging and condition, unworn and undamaged, and with any surprise presents we occasionally offer our clients.

All things that are on sale are also non-returnable.

How are the products exchanged?

Please ensure the things you want to swap comply with our exchange policy first.

After the prerequisites above are met, kindly email sectormarkitsolutionpvtlimited@gmail.com / info@queenswear.in.

Replacement of defective products

At the time of delivery or within 48 hours after receipt, please let us know if the product has any faults or was shipped erroneously. Contact us by email at sectormarkitsolutionpvtlimited@gmail.com / info@queenswear.in

The day after we receive your return/exchange request, we will set up a pickup to return the item(s). For replacement,

• Returning the item to us is required.
• Have the bill handy.
• Have all of the product's original and packaging, including the box, manufacturer-provided packaging, dust bags, warranty cards, authenticity labels, surprise gifts we occasionally send to our customers, and all other items initially packaged with the delivered product(s).
• Be unworn and undamaged.
• If a replacement is not in stock, we will provide you with a credit note that may only be used on www.queenswear.in

You can ask for a replacement for the complete purchase or only a portion of it.

Write to us at sectormarkitsolutionpvtlimited@gmail.com / info@queenswear.in if you want to return or cancel a product that you no longer want.

Delivery Timelines

Estimated delivery times vary based on your location and the selected shipping method at checkout. In general, standard delivery takes 3–8 business days after your order has been processed and dispatched.

We partner with trusted courier services to ensure your items reach you safely and on time. However, please note that external factors—such as severe weather, public holidays, natural disasters, logistical challenges, or unforeseen local events—can sometimes impact delivery schedules beyond our control.

While we work hard to minimize delays, we sincerely appreciate your patience if an unexpected situation affects the arrival of your order. Rest assured, our team and delivery partners will do everything possible to get your order to you as quickly and smoothly as we can.

If your package hasn’t arrived within the estimated window, please contact our support team so we can assist you promptly.

Email us: 

sectormarkitsolutionpvtlimited@gmail.com

We hope you have gained all the required knowledge from reviewing our shipping and delivery policy. If you have any more inquiries or issues, please do not hesitate to contact our customer service staff, and we will do our best to assist you.